Our Policy

QUALIFICATIONS

  • Age requirements: 18-60 years old. Please send photos of brows if you are over 60 and list any medication or health conditions.
  • Must not have any transmittable blood related conditions or diseases such as Hepatitis or HIV/AIDS
  • Must not be pregnant or nursing
  • Must not have any skin allergies to pigments or make up
  • Must not have glaucoma and/or taking blood thinning medicines
  • Must not have skin concerns such as eczema, psoriasis or keloids in treatment area
  • Must not have active skin cancer
  • Must not have experience with post inflammatory hyper-pigmentation
  • Must not have undiagnosed rashes or blisters in brow or lip area
  • Must not be someone who is under or scheduled for radiotherapy or chemotherapy
  • Must not be someone who is epileptic who has experienced faint spell or seizure
  • If you are diabetic, please have a doctors note with medication + controlled diet
  • If you received botox 3 months before.

EYELINER SPECIFIC

  1. Eyelash extensions must be off 2 weeks prior to service
  2. Lash serum must stop use 3 months prior to service
  3. No waterproof mascara 2 weeks prior to service
  4. New mascara needs to be used after service

LIPBLUSH SPECIFIC

  1. Exfoliate & moisturize lips 1 week prior to service
  2. If prone to cold sores, please get medication from your doctors 3 days prior.

DEPOSIT

A $100 deposit is required to book and hold your appointment. $50 deposit is required for touchup appointment , $20 deposit is required for eyelashes services. The remainder is due during your scheduled appointment. It is refundable or transferable as long as you give the artist 72 hours noticed. If, you are a no show or late to your appointment, we have the right to keep the deposit for the time we have reserved for you. We hope you understand, everyone’s time is valuable. 

LATE POLICY

Due to scheduling commitments to other clients and our staff’s personal schedules we may need to reschedule any appointment for which you are more than 15 minutes late. We will do our best to accommodate your service, however due to time constraints and our obligation to other clients, it may be necessary to reduce the service. If the service must be reduced you may be charged for the original service booked. If, your appointment will have to be cancelled, the deposit will not be refunded.

CANCELLATIONS

Appointments are especially reserved for you. We understand that sometimes schedule adjustments are necessary. We respectfully request at least a 72 hour notice for cancellations and appointment changes. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.

In the event that you do not show up for a scheduled appointment or you cancel a same day appointment, any future appointments will require a 50% payment up front. In case you were a no show or cancel the same day again, the 50% payment will not be refunded. 

PAYMENT OPTIONS

We accept CASH, PAYPAL, ZELLE , APPLE PAY, VENMO or Credit Card 

REFUND POLICY

All procedure are NON REFUNDABLE. 

We cannot predict your healing process and fading process. For most people, yes. A touch up session after 4-8 weeks can be necessary as everyone heals differently and the outcome will vary. Certain areas may not pick up during the  first session and will need to be touchup.  Pigment colour may need to be adjusted, brow thickness and more strokes can be added. Individuals with oily skin often require a deeper shade during the touch up session as the oils tend to lighten the pigment. Most importantly, your touch up session is based on how you healed so we know what’s to during the touchup to complete your procedure. So think of all procedure as a 2 step procedure

ANY PREVIOUS WORK FOR BROWS, LIPS OR EYELINER

If you have any previous work done by another artist, please email me photos before booking to ensure that I am able to cover up or correct your old tattoo. In most cases, not all old tattoos are fixable.

Please send three (3) clear photos of your full face and either brows, lips or eyeliner with no makeup on them, unfiltered, and in natural lighting to: brows.lashesbyceline@gmail.com for review.

  1. Front facing profile
  2. Right side
  3. Left side
  4. History of your tattoo
  5. What would you like to do to your existing work?